Refunds

DRAFT for lawyer review. Not yet in force. Do not rely on this text. Last drafted 2026-11-04.

14-day refund, until your first run completes

You may request a refund within 14 days of purchase, provided no factory run has completed in your install. A completed run spends your own API money and delivers the product's value, so after one there is no refund. [Lawyer: how "completed run" is evidenced and consumer-law carve-outs.]

How

Use the support page with your order id. Refunds go back through the merchant of record to the original payment method. A refunded license is added to the revocation list and stops working for downloads, and for the opt-in revocation check.

Not refundable

Store rejection or account action by Apple or Google, vendor charges (Anthropic, Apple, Google, Supabase and others), and renewals for periods already used.

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